Microsoft HoloLens 2 was leveraged as the archetype to realize this novel system, facilitating consumer information search and decision making. In this research, we present the design of a personal shopping assistance system that is based on optical see-through mixed-reality technology. Conceptual academic literature and industry emphasize the promising use of immersive digital displays and their potential benefits for retailers. New digital technologies furnish retail managers with new means to enhance consumer experiences in omnichannel retailing. Widespread adoption of naloxone administration by law enforcement officers in NYS is a powerful example of the successful integration of a public health intervention into police work. Our findings are capturing a time of transition as more traditional approaches to law enforcement appear to be shifting toward those prioritizing prevention and diversion. Law enforcement officers in NYS are emerging as an integral part of the continuum of care for PWUD. Notable differences in attitudes toward PWUD appeared to be influenced by an officer’s connection to someone who uses drugs and/or due to a background in emergency medical services. Evolving views on drugs and drug use defined many interviews, as well as the recognition that a punitive approach to working with PWUD is not the solution, emphasizing the need for cohesive, community-wide support strategies. Many officers reported feeling as though they are expected to wear multiple hats, functioning as both law enforcement and medical personnel and at times juggling contradictory roles. Between the months of March and September 2017, semi-structured interviews were conducted with 38 officers from 17 counties across New York state (NYS).Īnalysis of in-depth interviews revealed that officers generally considered the additional responsibility of administering naloxone to have become “part of the job”.

Past research has focused mainly on officer training, their abilities to administer naloxone, and to a lesser extent on their experiences and interactions working with people who use drugs (PWUD).Ī qualitative approach was used to explore officer perspectives and behaviors surrounding responses to incidents of suspected opioid overdose. Although naloxone is widely acknowledged as a life-saving intervention and a critical tool for first responders, there remains a need to explore how law enforcement officers have adapted to a shifting scope of work.

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